The Three Amigos Project Pty Ltd trading as Alora Holiday Homes hereafter referred to as “we”, “us”, or “our”, is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This privacy policy outlines how we collect, use, disclose, and store your personal information, as well as your rights in relation to your personal information.
We collect personal information from you for the purposes of providing services to you. The types of personal information we may collect from you include:
We may collect your personal information directly from you, or from third parties with your consent, such as your agent, mortgage broker, or property manager.
We may use your personal information for the following purposes:
We may disclose your personal information to third parties for the purposes of providing services to you, such as your agent, mortgage broker, or property manager. We may also disclose your personal information to our service providers who assist us in providing services to you, such as our IT service providers and marketing agencies.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, and misuse. Your personal information is stored securely on our IT systems and in hard copy format. We also implement physical and electronic security measures to safeguard your personal information.
If you have any questions or concerns about our privacy policy or our handling of your personal information, please contact us using the following details:
Alora Holiday Homes
Privacy Officer
1/5 Maple Street Maleny
(Ph) (07) 5499 9966
(E) admin@alora.au
You have a right to complain about our handling of your personal information if you believe we have breached the APPs.
If you wish to make such a complaint to us, you should first contact the Privacy Officer in writing. Your complaint will be dealt with in accordance with our complaints procedure and we will provide a response within a reasonable period.
If you are unhappy with our response to your complaint, you may refer your complaint to the Officer of the Australian Information Commissioner.
For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner https://www.oaic.gov.au/